Security Update

Scheduled Maintenance Report for PokitPal Production Services

Completed

The scheduled maintenance has been completed.
Posted Aug 18, 2026 - 22:19 AEST

Verifying

Verification is currently underway for the maintenance items.
Posted Aug 18, 2026 - 22:16 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 18, 2026 - 22:13 AEST

Scheduled

We are applying the latest security patches to our EC2 instances. This maintenance may result in brief, minor service interruptions while the instances are being updated and restarted.

We’ll monitor the services throughout the maintenance and work to minimise any disruption.
Posted Aug 18, 2026 - 22:12 AEST
This scheduled maintenance affected: Loyalty Services - Staging (API - Staging, POX - Staging, Events (Webhooks) - Staging, Card Linking Service (VCLS) - Staging, Loyalty Processing Service (TPQ / Loyalty Engine) - Staging).
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