Security Update

Scheduled Maintenance Report for PokitPal Production Services

Completed

The scheduled maintenance has been completed.

Posted Aug 20, 2026 - 23:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 20, 2026 - 22:00 AEST

Scheduled

We are updating security configurations of our Databases. This maintenance may result in brief, minor service interruptions.

We’ll monitor the services throughout the maintenance and work to minimize any disruption.

Posted Aug 20, 2026 - 13:58 AEST

This scheduled maintenance affected: Loyalty Services - Production (API, Loyalty Processing Service (TPQ / Loyalty Engine), POX, Events (Webhooks), Card Linking Service (VCLS), Gift Card Service (GCS)), Loyalty Services - Beta (API - Beta, POX - Beta, Events (Webhooks) - Beta, Card Linking Service (VCLS) - Beta, Loyalty Processing Service (TPQ / Loyalty Engine) - Beta), Loyalty Services - Staging (API - Staging, POX - Staging, Events (Webhooks) - Staging, Card Linking Service (VCLS) - Staging, Loyalty Processing Service (TPQ / Loyalty Engine) - Staging), and Round Up Service API.