Scheduled Maintenance

Scheduled Maintenance Report for PokitPal Production Services

Completed

The scheduled maintenance has been completed.
Posted Oct 19, 2026 - 17:00 AEDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 19, 2026 - 16:00 AEDT

Scheduled

Hi all,

Please be advised that we will be performing scheduled maintenance on our infrastructure today, Monday 19 October 2026, between 4:00 PM and 5:00 PM AEST.

Expected impact
There is no expected downtime during this maintenance window. However, there may be brief service interruptions in isolated instances, potentially lasting from 30 seconds to a few minutes while certain changes are applied

Our team will closely monitor the systems throughout the maintenance period to ensure any impact is minimized and services continue to operate normally.

If you notice any issues following the maintenance window, please let us know and we will investigate promptly.

We appreciate your understanding and support as we continue to enhance the security and stability of our platform.
Posted Oct 19, 2026 - 13:36 AEDT
This scheduled maintenance affected: Loyalty Services - Beta (POX - Beta, Events (Webhooks) - Beta) and Loyalty Services - Production (POX, Events (Webhooks)).